
We had booked our travel through Travelocity. I showed my confirmation code to the airline representative, and she looked in her computer and we were not listed as passengers on their flight. It took three hours to work out the problems, but she did a stellar job of helping us through our first (and largest) traveling problem. Travelocity, however, failed us miserably both on this flight as well as our return flights. (Friends had the same problem with Expedia). One of our first Sabbatical Learnings is that one should never book international travel through a travel site--always go directly through the airlines.
Here, the airline representative is attempting to convince Travelocity that they need to help us solve our problem. The boys keep entertained by weighing themselves and our bags on the baggage scale:


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